Privacy - Tha-Shed!!!

Last updated: October 4, 2026

In short: we use your information only to provide and improve our services to you. We never sell your personal information, including your phone number, to anyone.

This Privacy Policy explains how Tha Shed (tha-shed.com), operated by COSProfessionals, LLC (“Tha Shed”, “we”, “us”, or “our”), collects, uses and shares information when you use our website, tools, community and phone line.

1. Information we collect

Information you give us

Account details: name, username, email address, password, profile details and membership plan.
Payment details: billing name and address, and payment information. Payments are processed by our payment processors (such as Stripe and PayPal); we do not store full card numbers.
Your content: prompts, uploads (images, audio, video, documents), and the videos, images, comics, music and other works you create, plus posts, comments, messages and showcase entries.
Contact and support: messages you send through our contact form or by email, including your phone number if you give it.
Phone calls: calls to (469) 353-7748 are answered by our AI phone assistant, which tells you it is an AI. Calls may be recorded and transcribed.
Text-message consent: whether you agreed to receive texts from us, and when.

Information collected automatically

Usage data: pages visited, features used, tool usage and token counts, and similar activity.
Device data: browser type, operating system and general location (country) from your connection.
Cookies: cookies keep you signed in, remember preferences such as light or dark mode, and help us understand how the site is used.

2. How we use information

To provide Tha Shed: run your account and membership, generate your content, host and deliver your files, and run the community.
To process payments, renewals and refunds.
To answer questions and support requests, including by phone and, if you agreed, by text.
To keep Tha Shed safe: prevent fraud and abuse, enforce our Terms, and secure accounts.
To improve our tools and courses, using usage data in aggregate.
To send account and service emails, such as receipts, password resets and important changes. If you opt in to newsletters, you can unsubscribe at any time.

We do not sell your personal information.

3. AI processing

When you use an AI tool, your prompts and any files you provide are sent to the AI provider that powers that tool (for example, model providers for text, image, video, voice and music generation) so it can produce your result. These providers process the data to deliver the service under their own terms, and their data-use policies vary. Please do not include sensitive personal information in prompts or uploads.

4. How we share information

We share information only:

With service providers that help us run Tha Shed, such as hosting, payment processing, email delivery, AI model providers, and phone and messaging providers. They may use it only to provide services to us.
With other members, for content you choose to post publicly or in the community.
For legal reasons, when required by law or to protect the rights, safety and property of our members, the public or Tha Shed.
In a business transfer, if Tha Shed is sold or merged, in which case this policy continues to apply to your information.

5. Text messaging (SMS)

If you give us your mobile number and agree to receive texts, Tha Shed sends text messages related to your request, such as links or answers you asked for and follow-ups. Separately, if you check the marketing box, we may send occasional offers and updates, up to 4 messages a month. Each is a separate, optional choice. Message and data rates may apply. Reply STOP to stop receiving texts at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services, such as customer service and message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data retention

We keep account information while your account is open and for a reasonable time afterward for legal, tax and dispute purposes. You can delete your creations at any time. Call recordings and transcripts are kept only as long as needed to handle your request. Lead details used for phone and text follow-ups are deleted from our follow-up system within a few days.

7. Your choices and rights

Update your profile and email preferences from your account.
Ask us for a copy of your personal information, or ask us to correct or delete it, by emailing [email protected].
Opt out of texts by replying STOP, and out of marketing emails with the unsubscribe link.
Texas residents and residents of other states with privacy laws may have additional rights, such as appealing a decision we make about a request. We do not sell personal information or use it for targeted advertising.

We will respond to verified requests within the time the law requires.

8. Security

We use reasonable technical and organizational safeguards, including encrypted connections and access controls. No system is perfectly secure, so please use a strong, unique password.

9. Children

Tha Shed is not intended for anyone under 16, and we do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy. Changes take effect when posted here with a new “Last updated” date. We will notify members of significant changes by email or on the site.

11. Contact

COSProfessionals, LLC (Tha Shed)
Email: [email protected]
Phone: (469) 353-7748